Do unused hours roll over to the next month?

Unused subscription hours do not roll over to the next month. Each plan resets monthly because the service is built as reserved design and development capacity, not as an indefinite pool of hours to store until a large project appears.

Monthly capacity is reserved even if you do not use all of it

When you hire a subscription, Ander.Agency reserves availability to handle your requests during that cycle. If your team does not load tasks, approve materials, or define priorities, that capacity was still reserved. That is why hours do not roll over to the next month.

The logic is simple: this model works for teams with ongoing demand. If your need appears once every few months, a subscription is probably not the right buy. In that case, a one off project or a limited intervention may make more sense.

How to avoid losing capacity because of lack of preparation

• Keep a live queue: add requests before you run out of tasks ready for production.
• Separate ideas from requests: an idea without a brief, assets, or priority is not actionable work yet.
• Consolidate feedback: scattered comments consume time and slow progress.
• Plan campaigns with margin: if everything arrives late, the subscription turns into firefighting.

If you want to accumulate hours, you probably need another format

Saving hours for months to use them on a full brand or website rebuild is not the right use of the plan. That is what scoped projects with phases and defined deliverables are for, like branding or web design. They are different structures.

Use the subscription if you can feed a monthly queue; if you cannot sustain that cadence, treat the need as a one off project.